Refund policy

Because everything we sell is one-of-a-kind and/or pre-owned, all sales are final. We aren't able to accept returns or exchanges.

Once an order has been shipped and tracking has been provided, any shipping-related issues must be resolved directly with the carrier.

We want you to feel good about your purchase. If you have any questions about an item before buying — condition, measurements, additional photos, please don't hesitate to reach out on Instagram at @alt__goods or by email at altgoodsnyc@gmail.com. We're happy to help.